Our Customers Come First

All of the benefits you’ll find below are tailored to Make Life Affordable for you. You’re never a number at Rental City. Our friendly and courteous staff want to get to know you, and our relationship with you is what we value most.


Watch the video to the right featuring John (one of our Regional Managers) and learn more about the benefits of choosing Rental City. You can also hover over the benefit points below for more details. As always, if you have any questions you can call us direct at 1-888-251-2201.

Renting with us comes with lots of benefits you won’t find anywhere else!


Loyalty Programs

Our loyalty program allows you to earn Bonus Bucks which you can use to make payments on future products, or when you pay out your current product. Every payment you make on time, referring a friend and some special promotions will all help you rack up the Bonus Bucks faster! When your rental ends, we’re still here to support you. If you find you have the need of other products we’re only a phone call away.


Moving? We’ll help!

While you have an active rental with us, we’ll pick up and move your rental items for you, and set them up in your new home.  See your local store manager for details.


Friendly Staff

Our staff members are enabled to help our customers to the best of our ability. The same staff you see in store will be the ones that deliver or pick up your product for service. We want to get to know you by name, and we hope you will feel the same way!


Customer Appreciation

Every summer, we throw a special BBQ celebration for our customers. In addition, we hold various small events and giveaways through the year. By signing up to our newsletter, you’ll also get access to promotions and early bird specials!





We offer you peace of mind with our liability and damage waiver included on every rental (excluding e-bikes). You are covered in the event your rental is damaged, destroyed or lost through fire, smoke, flood, hurricanes or tornados, or theft. Ask your local manager for details.

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